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Aakifah
1 reviews | Active since Aug 2023
16 May 2025, 23:01
Debit Order - Uncalled for
I received an email regarding my account. I find it extremely odd and suspect *****. I would appreciate if an authorised employee from Home Connect contacts me timeously.
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
17 May 2025, 07:39Dear valued customer, thank you for the feedback. Kindly note that an agent will be in contact to assist. Best regards Home-Connect Team
Home-Connect's reply17 May 2025, 07:39
Official
Dear valued customer, thank you for the feedback. Kindly note that an agent will be in contact to assist. Best regards Home-Connect Team
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Aakifah's updateReviewer Update
19 May 2025, 17:46I received a call from Home Connect on Saturday (17/05/2025). Very timeous, good on their part.
The issue was investigated today (19/05/2025) and addressed accordingly. I also received a call with an update from Menzi.
The courteous tone and professionalism does not go unnoticed. Menzi is doing a good job, and I believe in fairness. Hello Peter is not only for complaints, but also to give credit where credit is due. The service received in this instance was good and I appreciate it.
The issue was investigated today (19/05/2025) and addressed accordingly. I also received a call with an update from Menzi.
The courteous tone and professionalism does not go unnoticed. Menzi is doing a good job, and I believe in fairness. Hello Peter is not only for complaints, but also to give credit where credit is due. The service received in this instance was good and I appreciate it.
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Aakifah's update19 May 2025, 17:46
Reviewer Update
I received a call from Home Connect on Saturday (17/05/2025). Very timeous, good on their part.
The issue was investigated today (19/05/2025) and addressed accordingly. I also received a call with an update from Menzi.
The courteous tone and professionalism does not go unnoticed. Menzi is doing a good job, and I believe in fairness. Hello Peter is not only for complaints, but also to give credit where credit is due. The service received in this instance was good and I appreciate it.
The issue was investigated today (19/05/2025) and addressed accordingly. I also received a call with an update from Menzi.
The courteous tone and professionalism does not go unnoticed. Menzi is doing a good job, and I believe in fairness. Hello Peter is not only for complaints, but also to give credit where credit is due. The service received in this instance was good and I appreciate it.