LR
Lebo R
1 reviews | Active since Sept 2017
17 Dec 2021, 14:00
Debit order *****
Be careful of this ISP, they are absolute ****s when it comes to their contractual terms. You will issue a cancellation on the contract and they will wiggle their way into taking money from you indefinitely. They cancel your cancellation requests from their system and make you request the cancellation every month with no success. They are the absolute bottom of the barrel in terms of service.
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Replies (2)
Home-Connect's replyOfficial
17 Dec 2021, 14:12 Good day Luvuyo
We would like to apologies for the experience you have had with us.
As per your request, one of our customer care agents will call you back after 3pm.
Kind regards.
Home-connect.
We would like to apologies for the experience you have had with us.
As per your request, one of our customer care agents will call you back after 3pm.
Kind regards.
Home-connect.
Best regards,
Home-Connect's reply17 Dec 2021, 14:12
Official
Good day Luvuyo
We would like to apologies for the experience you have had with us.
As per your request, one of our customer care agents will call you back after 3pm.
Kind regards.
Home-connect.
We would like to apologies for the experience you have had with us.
As per your request, one of our customer care agents will call you back after 3pm.
Kind regards.
Home-connect.
Best regards,
LR
Lebo R's updateReviewer Update
01 Feb 2022, 18:40It's been 2 months and the predatory deductions continue. I received an urgent call from Home Connect after raising a review on this platform, there was a clear acknowledgement by the service advisor of the wrongdoing from the company but here we are 2 months later with deductions still being processed on my account. I have submitted evidence of my cancellation, re-iterated my cancellation many times over but the company continues to insist on taking monthly deductions from my account.
LR
Lebo R's update01 Feb 2022, 18:40
Reviewer Update
It's been 2 months and the predatory deductions continue. I received an urgent call from Home Connect after raising a review on this platform, there was a clear acknowledgement by the service advisor of the wrongdoing from the company but here we are 2 months later with deductions still being processed on my account. I have submitted evidence of my cancellation, re-iterated my cancellation many times over but the company continues to insist on taking monthly deductions from my account.