Dealt with agent: Pr...

Dear valued customer, Thank you for reaching out to us and for your kind words about our agent, Princess Nyauza. We are delighted to hear that she provided you with amazing service and was able to guide you remotely on how to reset your WiFi successfully. At Home-Connect, we strive to provide the best possible assistance to our customers, and we are pleased to know that Princess was able to resolve your issue after multiple failed attempts from other agents. We understand how frustrating it can be when technical issues arise, and we are glad that Princess was able to assist you effectively. If you have any further questions or require any additional assistance, please do not hesitate to reach out to us. We are here to help. Thank you for choosing Home-Connect. Best regards, Customer Service Advisor