WN
Wilhelm N

1 reviews | Active since Jan 2011

22 May 2020, 09:20

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Since joining Home Connect in December 2019, our fibre line has been fraught with issues, including flapping (dropping continuously), throttling (giving you less band-width that you pay for) and denial of the same. I pay for a 20MB (and and down) line and only get a 10MB down and 5MB up in reality. This is ****************. They should be audited and made to compensate for lying to and *****ing from their customers.

I have been in contact with their support team right through and there is

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Replies (1)
Home-Connect
Home-Connect's reply22 May 2020, 09:51
Official
Good Day I have escalated this matter to our support and they will be in contact with you shortly.