Cut off from services

I've had nothing but trouble with this company I made a payment of R488 on the 31st May 2021 they came to install Fibre services on the 7th June 2021 I've been cut off today from internet services when I phoned the customer service department they were absolutely unhelpful and the lady that I spoke to was arrogant and rude and she told me my services is expiring which is ridiculous because I'm covered up until the 7th July so my next payment was due in July but instead they try to debit my account twice which was yesterday and today. She then put me through to support to try and get my services up and running they also wasn't able to do anything on their end they said they'd call me back but seriously I would not recommend home connect to anyone I gave this company a chance and messed up the second time I will just wait till the 7th July then I'm terminating I'm so disgusted with home connect its not even funny!!!!! I WANT MY SERVICE BACK ON!!!!!