Customer service unfortunately very bad!

<p>I app**** for a 20 Mb uncappapped line at Waterfall by submitting all my documentation to a sales person (Vusi Langa) on 13 Jan 2017 and after 1 week he acknowledged receipt. That was the last correspondence I had with Home Connect.</p> <p> </p> <p>It has been a month now and I am still waiting for my line or any feedback. I decided today on the 15th Feb 2017 to cancel the request and seek another service provider.</p> <p> </p> <p>Thank You Cipherwave Home-Connect for wasting my time!</p> <p> </p> <p>Do you and your team honestly think any customer will be happy with this level of service?</p>