KB
Kevin B

1 reviews | Active since Dec 2020

29 Dec 2021, 09:53

Customer service is well appreciated. Thanks Nikhita!

Although there seems to have been some miscommunication between the fibreline owner and Home - Connect, concerning my move to a new address, Nikhita has been doing pretty well by keeping me informed of the progress of my installation. I was about to cancel with Home -Connect but knowing the effort that Nikhita has been going to, to rectify the situation and because of the fact that, in my opinion Home - Connect are a really good ISP, I am willing to overlook the mistakes and have decided to stay with them. I really respect and appreciate your efforts. Thank you Nikhita.

0
Replies (3)
Home-Connect
Home-Connect's reply03 Jan 2022, 11:28
Official
Thank you for sharing your experience Kevin. 
KB
Kevin B's update03 Jan 2022, 11:52
Reviewer Update
Up and running one week earlier than expected! Nikhita, you're a wizard! To you and your team, thank you so much for your support and assistance!
Home-Connect
Home-Connect's reply15 Feb 2022, 09:55
Official
Thank you Kevin.