Customer Service and delivery sucks!

It's really disappointing , your level of customer service. Giving a client incorrect information in an age when technology is an immenite part of our survival. Not one consultant but two and a manager. Since having home-connect as a provider you wait hours for feedback on their whatsapp line. When you speak to a consultant you get incoreect information. Do better home-connect, do better. I'm without internet for 5days only to have a manager talk down to me & make their problem mine. I need to find another provider. Asap