Customer Care

After being without WIFI for more than 48hours I was assisted by Sandile Dubazana. On Tuesday evening I received an email from Sandile stating my ticket was logged with vumatel. So the morning of the 21st of May I chatted to Home-Connect consultant via the WhatsApp portal and request a call back from Sandile. He called be back within and hour of my request...I explained my query and Sandile just brought from stressing 100 to 0. He listened and understood my query ,He promised to assist my query very swiftly and He did so. Sandile I know I have thank you many times telephonically. But thank you very much for your assistance in resolving my query. I was connected to WIFI within 4hours of our 1st telephonic conversation. You app**** all skills necessary to assist and achieve a successful result for my query . Home-Connect should be extremely proud to have you part of the company.It's very rare to find a consultant go the Xtra mile and doing so swiftly. May your colleagues learn from your hard dedication and apply it too their daily task. A very Well DoneSandile