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Dear Stefano, Thank you for reaching out to us regarding your internet connection issue. We are glad to hear that Kitso was able to assist you effectively in resolving the problem. At Home-Connect, we strive to provide excellent customer service and ensure that our customers have a seamless internet experience. We understand how frustrating it can be when you are unable to connect to the internet, and we are here to help. If you encounter any further issues or have any other concerns, please do not hesitate to contact us. Our team is available 24/7 to assist you. Thank you for choosing Home-Connect as your internet service provider. We appreciate your business and look forward to serving you in the future. Best regards, Home-Connect Customer Service