Contacted the call center, spoke with Sandile Dubazans and hopefully my issue will be resolved

Dear Customer,Thank you for reaching out to us. We are glad to hear that you have been in contact with our call center and that Sandile has been assisting you with resolving the issue. We understand the inconvenience of being disconnected despite not having any arrears, and we appreciate your patience. Rest assured, we are committed to resolving this matter promptly for you. If you require any further assistance or have any additional concerns, please do not hesitate to contact us. Best regards, Home-Connect Customer Service