Cole was extremely helpfull and had extensive knowledge tto solve the challenge quickly and effeciently

Dear Johann, Thank you for your kind words about Cole. We are delighted to hear that he was extremely helpful and had extensive knowledge to solve your challenge quickly and efficiently. We appreciate your feedback and will make sure to pass it along to Cole and his supervisor. At Home-Connect, we strive to provide excellent service and support to our customers. If you have any more questions or need further assistance, please don't hesitate to reach out to us. We are here to help! Thank you for choosing Home-Connect. Best regards, Home-Connect Customer Service Advisor