Cole is an amazing agent who assisted me I had 5 other agents since yesterday who either was rude or promised

Dear Sushilray, Thank you for reaching out to us regarding your recent experience with our customer service agents. I apologize for any inconvenience or frustration you may have encountered during your interactions. I'm glad to hear that Cole was able to provide you with excellent assistance and guide you through the entire process. We strive to deliver exceptional customer service, and I will make sure to pass along your positive feedback to Cole and his supervisor. At Home-Connect, we value our customers and aim to provide a seamless and pleasant experience. I apologize for any previous instances where our agents were rude or failed to follow up as promised. This is not the level of service we strive to provide, and I assure you that we will address this internally to prevent any recurrence. If you have any further questions or require any additional assistance, please do not hesitate to let me know. We are here to help and ensure your satisfaction. Thank you for choosing Home-Connect.