Cole Fredericks was very helpful

Dear Ashveer, Thank you for reaching out to us and sharing your positive feedback about Cole Fredericks. We are delighted to hear that he provided you with excellent assistance and resolved the issue with your fibre router. We understand that it can be frustrating to encounter technical difficulties, especially when you are not available to address them personally. We appreciate Cole's dedication and willingness to assist you even while you are at work. It's great to know that he was able to identify the problem and help restore power to your router. At Home-Connect, we strive to provide prompt and efficient customer service, and your experience with Cole aligns with our commitment to excellence. We will make sure to recognize his efforts and pass on your kind words to him. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you. Thank you for choosing Home-Connect.