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Colin C

1 reviews | Active since Aug 2009

12 Apr 2021, 12:30

CipherWave Home-Connect going down the tubes - poor service and no interest

I Upgraded my Fibre Internet service from 20MB to 50MB last year at the start of lockdown. I still only get 20mb and have logged tickets and complained on many occasions. This needs to be fixed and I expect a refund for all the months I have paid for 50MB.

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Replies (1)
Home-Connect
Home-Connect's reply12 Apr 2021, 13:38
Official
Good day Colin C , we apologize for the unpleasant experience.

A support technician will contact you to resolve your query.