EJ
Emanwil J

1 reviews | Active since Jun 2022

07 Sept 2022, 22:18

Choose another ISP

@Home-Connect deserves a zero star, every month I request my wifi Tax invoice and somehow I am assured I will receive it before COB today 07/09/22 but nothing yet, I even sent a follow up mail at 15:00pm but I was ignored, don't get me wrong the wifi is great but as for the customer service it really stinks, I have requested countless call backs on their WhatsApp interface but no-one calls you back.

0
Replies (4)
Home-Connect
Home-Connect's reply08 Sept 2022, 07:58
Official
Dear Emanwil,

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.

Regards
Home-Connect
EJ
Emanwil J's update08 Sept 2022, 09:47
Reviewer Update
Updateing my case case to resolved as Kimeshni Naidoo called and sent my tax invoice. @home-Connect please make requesting an invoice on a monthly basis easier or allow us to download it from the website
Home-Connect
Home-Connect's reply08 Sept 2022, 09:48
Official
Good Day Emanwil. Thank you for your feedback. 
Kind Regards
Home-Connect
Home-Connect's reply08 Sept 2022, 09:48
Official
Thank you for your feedback, Emanwil.