Cheers - Byeeeee

I was with them for just over 2.5 years. My connection would drop and continue to connect and disconnect after 20:00. Every evening since I got them as my ISP and yeah sticking with them for 2.5 years is a long time.

They tell you that the router is free given that you stay with them for a year, which I have done. They tried to tell me that the router was the issue and then attempted to sell me a router with a mark up Cost of R600 from what I could get off takealot.

They expect you to give back the old router that they said was not functioning properly without replacing the router they say remains their property, so that they can what give this router to someone else and do the same thing to them.

I have not had an ISP be this horrible with expecting a router back that they did not replace to continue to have ownership of after the 1 year period - they ****.

I do not recommend you choose home-connect as your ISP of choice, unless you want them to take your money and offer poor service in return that they throttle after 20:00.

You increase the price in December 2023 and again in April 2024? You expect to get R60 more monthly in a 4 month period