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Eugene S
1 reviews | Active since Jan 2022
18 Apr 2024, 09:27
Cape Town clieent Disgusted with Home-connect
I have been with Home-connect for almost 3 years now, swrvice was great in the begining but has gotten worse, I have a 200/200mbps line and i am not getting close to a 100mbps on a cat6 LAN cable, they tell me the PS5 cant handle that speed but when they ran a promotion for 6 months i got 511mbps,so how is this possible? They vant find a solution and promises are been made but to no effect. Im disgusted with Home-connect. I must pay R1018 every month but not getting my moneys worth. I am currently looking for a new ISP. Even the agents never call you back. Poor service towards there clieents. Do not i REPEAT DO NOT JOIN HOME-CONNECT!!!
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Replies (4)0
Replies (4)
Home-Connect's replyOfficial
18 Apr 2024, 09:28Dear Eugene, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply18 Apr 2024, 09:28
Official
Dear Eugene, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's replyOfficial
18 Apr 2024, 09:29Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply18 Apr 2024, 09:29
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
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Eugene S's updateReviewer Update
18 Apr 2024, 10:00I can promise no one will call me today or tomorrow, i am speaking out of previous encounters, you always say so
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Eugene S's update18 Apr 2024, 10:00
Reviewer Update
I can promise no one will call me today or tomorrow, i am speaking out of previous encounters, you always say so
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Eugene S's updateReviewer Update
18 Apr 2024, 18:49Just as i thought you guys only make promises, no one called at the time promised, this is really sad, just shows how much you care, IM DONE!!
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Eugene S's update18 Apr 2024, 18:49
Reviewer Update
Just as i thought you guys only make promises, no one called at the time promised, this is really sad, just shows how much you care, IM DONE!!