JB
JEANETTE B
1 reviews | Active since Jan 2012
01 Nov 2023, 12:25
Cannot terminate contract
Trying to cancel my service is an absolute joke! The app does not allow you to make adjustments and just simply is not functional. Tried to get help on the Whatsapp Chat and eventually they terminated the conversation saying its my fault that I made a mistake. But their app does not allow you to make corrections if a mistake is made and they did not answer my message immediately requesting termination. Disgusting service ..I do not recommend this company!!!
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Home-Connect's replyOfficial
01 Nov 2023, 12:32Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Best regards,
Home-Connect's reply01 Nov 2023, 12:32
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Best regards,