Cancelled fibre no confirmation received yet.

Dear Jaco, I apologize for any inconvenience caused by the lack of communication regarding your cancelled fibre service. I understand how frustrating it can be when you are left waiting for confirmation. I assure you that We will do our best to assist you with this issue. In order to better assist you, could you please provide us with your account number or any reference number related to your cancellation? This will allow us to investigate the status of your cancellation and provide you with a prompt resolution. Thank you for your patience and cooperation. I look forward to hearing from you soon.Best regards, Home-Connect