CANCELLATION FEES
Upon taking out this contract I was told that there would be no cancellation fee. Now when I decide to cancel I am given a fee +-R 3000. This is ridiculous. I have requested and am waiting for the recording and am getting no response when following up. Their internet connection is so bad and service stinks.
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Replies (2)0
Replies (2)'s updateReviewer Update
23 Jul 2021, 14:10Shortly after logging a complaint, I received call from Mikayla who confirmed that I was indeed told that there would be no cancellation fees. And home connect has waived the fees. I am happy with the outcome.
's update23 Jul 2021, 14:10
Reviewer Update
Shortly after logging a complaint, I received call from Mikayla who confirmed that I was indeed told that there would be no cancellation fees. And home connect has waived the fees. I am happy with the outcome.
Home-Connect's replyOfficial
27 Jul 2021, 13:08 Dear Nicole
Thank you for your patience. We are believe, that your query has been resolved, please feel free to contact us if you are unhappy with the resolution or require further assistance.
RegardsHome Connect
Thank you for your patience. We are believe, that your query has been resolved, please feel free to contact us if you are unhappy with the resolution or require further assistance.
RegardsHome Connect
Home-Connect's reply27 Jul 2021, 13:08
Official
Dear Nicole
Thank you for your patience. We are believe, that your query has been resolved, please feel free to contact us if you are unhappy with the resolution or require further assistance.
RegardsHome Connect
Thank you for your patience. We are believe, that your query has been resolved, please feel free to contact us if you are unhappy with the resolution or require further assistance.
RegardsHome Connect