1 reviews | Active since Jan 2013
Cancel my Home Connect immediately. I am nsick and tired of your poor service....
Home Connect is the worst fiber service provider.
Please cancel my service with immediately. I am moving to a alternative service provider that will hopefully give a better service.
I have very poor pervice from Home Connect. The speed is slow an choppy, the technical department is non existing. And the turn around time on a responce when logging a fault is utterly ridiculous.
I log a fault, and two days later the technical department phones me asking me to reset the router, while I am at work.
All that they ever do is tell you to reset the router for 5 mines and switch it back on.
25mbs on a 250mbs line, and then when you try to do a speed test again it fails and shows you have no network. I am sitting a meter from the router and switch it on multiple times to no avail.
This is not acceptable for a service you pay more then a R 1000 a month for.
contact to assist in the morning. Best regards, Home-Connect Team
contact to assist in the morning. Best regards, Home-Connect Team
