Can never seem to reach them,I'm always kept waiting everytime I want assistance, when I eventually do get hold of them after waiting for a long time their response is never helpful

Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards