SP
Simmi P

1 reviews | Active since Feb 2021

20 Sept 2023, 20:38

Brilliant service

Absolutely brilliant service. I have never received service like Home Connect. I completed an online application and they responded within minutes. I cancelled my service with the previous service provider. I advised Home connect of this via email. My service was discontinued midnight of the 14th September with the previous service provider and on the morning of the 15th I received a message from Home connect that vumatel had connected my fibre and Home Connect had despatched the router, by 14:30 the very same day I got the router all configured just had to connect two cords and my wifi was up and running, they also sent me a whatsapp on how to connect and change my password. The connectivity is fast and I have not experienced down time or programmes taking forever to load. Thank you to the Operations team and the people involved in this process. You guys came highly recommnded therefore I changed my service provider and I am now highly recommending yourll. I wish all companies employed such capable,proactive and resourceful people like you guys...Keep up the awesome.service.

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Replies (1)
Home-Connect
Home-Connect's reply21 Sept 2023, 08:16
Official
Thank you for your feedback, Simmi.