KC
Keletso C
1 reviews | Active since Sept 2023
19 Mar 2024, 12:49
BONGI581801 I had an...
BONGI581801 I had an issue with my wifi and Bongi was a stellar employee I'm really happy that she kept on checking on me 😍 until the wifi was resolved she deserves nothing but the best.
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Home-Connect's replyOfficial
19 Mar 2024, 12:56Dear Customer, Thank you for reaching out to us and sharing your positive experience with Bongi. We are thrilled to hear that Bongi provided you with stellar customer service and went above and beyond to ensure that your wifi issue was resolved promptly. At Home-Connect, we strive to deliver the best service possible to our customers, and feedback like yours reinforces the hard work and dedication of our team members like Bongi. We will make sure to acknowledge her exceptional efforts and commitment to customer satisfaction. If you have any other questions or concerns in the future, please do not hesitate to contact us. We appreciate your continued support and value your feedback. Warm regards, Home-Connect Customer Service Team.
Home-Connect's reply19 Mar 2024, 12:56
Official
Dear Customer, Thank you for reaching out to us and sharing your positive experience with Bongi. We are thrilled to hear that Bongi provided you with stellar customer service and went above and beyond to ensure that your wifi issue was resolved promptly. At Home-Connect, we strive to deliver the best service possible to our customers, and feedback like yours reinforces the hard work and dedication of our team members like Bongi. We will make sure to acknowledge her exceptional efforts and commitment to customer satisfaction. If you have any other questions or concerns in the future, please do not hesitate to contact us. We appreciate your continued support and value your feedback. Warm regards, Home-Connect Customer Service Team.