mm
mark.nieuwoudt mark.nieuwoudt
1 reviews | Active since Nov 2016
11 Nov 2020, 10:28
Beware of Home-Disconnect.
This is my current Home-Disconnect situation and want to warn the public what you will get for your monthly fee.
Blame Third Party for failure to provide service :YES Charge for service when none provided : YES Current Internet Usage : 0 MB Current Fixed IP Address Usage : None Current Line Active : No Closed Calls without resolution : 2 Manipulate SLA's by closing calls without resolution : YES Usage Report : None Client cancelled contract : YES Will fail to cancel debit order at end of Nov 2020 : High probability.
Please do not try to call me as I am not interested in more excuses. This is a warning to the general public.
Helpful (0)
Replies (1)0
Replies (1)Home-Connect's replyOfficial
11 Nov 2020, 10:49Good day Mark , Thank you for contacting Home-Connect . We are sorry to hear that you are having an unpleasant experience with the Home-Connect . Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you .
Home-Connect Team
Home-Connect Team
Home-Connect's reply11 Nov 2020, 10:49
Official
Good day Mark , Thank you for contacting Home-Connect . We are sorry to hear that you are having an unpleasant experience with the Home-Connect . Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you .
Home-Connect Team
Home-Connect Team
