DW
Dennis W
1 reviews | Active since Jan 2012
30 Jun 2025, 09:34
Beware of FTTB - Misleading
SLA Agreement for FTTH and FTTB is the same. 24-72hours. So even though you pay 10x as much for FTTB, the turnaround time is the same. Logged a ticket yesterday, and there is no record of it. Meanwhile, my business is standing still
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
30 Jun 2025, 09:36Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply30 Jun 2025, 09:36
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
DW
Dennis W's updateReviewer Update
02 Jul 2025, 09:294 Days and the fibre is still down. Very disappointing.
DW
Dennis W's update02 Jul 2025, 09:29
Reviewer Update
4 Days and the fibre is still down. Very disappointing.
DW
Dennis W's updateReviewer Update
02 Jul 2025, 10:32Now they have blocked my number. Keep on phoning and simply get ignored
DW
Dennis W's update02 Jul 2025, 10:32
Reviewer Update
Now they have blocked my number. Keep on phoning and simply get ignored