KK
Kreesan K

1 reviews | Active since Mar 2024

25 Jul 2025, 01:28

Best Support from Technical Manager

Nikkita Moodley the Technical Manager a big thank you for everything yiu listen to my rants and nonsense even if it's something you have no control but you and your team go the extra mile to keep this horrible customer happy I have being meaning to send this but had no time recently with work and my toddler keeping me busy and when the wifi is down we have serious implications with work as I work from home and my toddler is busy watching TV or on her phone watching YouTube but you even go make sure you call immediately not just telling me create a ticket you give me timelines and you get Zoom out to sort the issues immediately well done to you and your team you deserve a raise for your outstanding work , you are a great leader to your satisfied customer keep up the excellent work you are all rounder you have handled my payment queries my customer care complaint you have done it all I hope your boss recognize what are awesome employee you are and how big of an asset you are to the company THANK YOU

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Replies (1)
Home-Connect
Home-Connect's reply25 Jul 2025, 07:35
Official
 Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.