Best client service I ve ever received on a call with someone so calm

The type of personal Morategi Lechelele has is one every boss and client which have and encounter on daily basis, after struggling with my connection she managed to follow up with my ticket and give me updates and further keeps on checking on me if my line is still good even after my ticket was closed,once you a consultant that can apologize like her as an owner you ve won the battle of misunderstanding or confusion clients has. She takes accountability even on colleagues poor communication and own it up as hers and coz she understands to me a client a see all of them as HOME CONNECT not individuals.thank you MOMO and I am sorry my tone and wrong language I used out of frustration,your so calm I had to come to your level so big and continue to do such a humble job I am happy and satisfied client coz of you thank you