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1 reviews | Active since Aug 2013

03 Apr 2024, 11:25

Being a happy client with Home-Connect for more than 3 years, recently relocating I opted for a simple address change option rather than to cancel and open a new contract

Being a happy client with Home-Connect for more than 3 years, recently relocating I opted for a simple address change option rather than to cancel and open a new contract. Hit a speed bump in terms of connectivity at the new address but was quickly assisted and was back on-line just as quick. Just be aware of the window that is needed to process any changes that could cost you an extra month, my own mistake for others to learn from.

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Replies (2)
Home-Connect
Home-Connect's reply03 Apr 2024, 11:37
Official
 Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team. 
Home-Connect
Home-Connect's reply03 Apr 2024, 11:37
Official
 Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.