Bad wifi, bad service

SUCH BAD INTERNET, PAYING MY BUTT OFF FOR WHAT ??

THE INTERNET IS SO SLOW WE'VE BEEN STRUGGLING WITH THE WIFI FOR A WEEK LONG NO INTERNET THEN SLOW INTERNET, THEY WON'T ACCEPT ANY RESULTS UNLESS ON LAN CABLE BUT I DON'T OWN A LAPTOP AND MY PHONE WON'T BE ON A DIRECT LINE ON THE WIFI SO WHY SHOULD I USE A LAN CABLE...

NOW THEY INCREASING THE PAYMENT BUT CAN'T INCREASE THE QUALITY OF WIFI WE RECEIVE SO WHY SHOULD WE PAY MORE ???!!!