1 reviews | Active since Aug 2017
bad website development and customer service
<p>I recently chose home connect after seeing the good reviews on hello peter but i was highly disappointed by their website and customer serviuce. Their website showed the package i wanted but didnt offer it me as an option to purchase which it should have. The website on worked on my phone and not on my laptop, when i called sales to ask them whats going on, a lady named Enid told me that the developers didnt load the package on and there was something wrong with the website. She promised to call back and never did. I called twice after to follow and nothing has been fixed nor have i recieved a call back!</p> <p> </p> <p>If this is the kind of service you get before purchasing a fibre package i shudder to think what kind of internet service they would provide!</p>
Good Day,
We have investigated the above matter and apologise on the service that you have experienced by no means is that acceptable.
We have sent you an email and hope to hear from you soon.
Good Day,
We have investigated the above matter and apologise on the service that you have experienced by no means is that acceptable.
We have sent you an email and hope to hear from you soon.
