Bad service home connect

Item: Home-Connect
Rating: 1
Author: Luleka N

I sent them an email yesterday about my router and me not being able to work because of this problem, every time I email support they send me a chain message. I’m so frustrated.

Helpful (0)

Replies (4)

Home-Connect's replyOfficial

25 Jan 2022, 11:50

Good day Luleka,

We would like to apologize for the unpleasant experience.
We believe that a technician has contacted you and is actively assisting on your query.

Regards,
Home-connect Team

Home-Connect's reply25 Jan 2022, 11:50

Official

Good day Luleka,

We would like to apologize for the unpleasant experience.
We believe that a technician has contacted you and is actively assisting on your query.

Regards,
Home-connect Team

Luleka N's updateReviewer Update

25 Jan 2022, 11:58

No help still

Luleka N's update25 Jan 2022, 11:58

Reviewer Update

No help still

Luleka N's updateReviewer Update

25 Jan 2022, 11:59

Why must a person wait for a long time to get service, you guys already know my problem but there hasn’t been anyone coming to check what the problem is.

Luleka N's update25 Jan 2022, 11:59

Reviewer Update

Why must a person wait for a long time to get service, you guys already know my problem but there hasn’t been anyone coming to check what the problem is.

Home-Connect's replyOfficial

03 Feb 2022, 11:52

Good day Luleka.

We believe one of our agents have been in communication with you.
We appreciate your patience as we resolve this matter.

Kind regards ,
Home-connect.

Home-Connect's reply03 Feb 2022, 11:52

Official

Good day Luleka.

We believe one of our agents have been in communication with you.
We appreciate your patience as we resolve this matter.

Kind regards ,
Home-connect.