NM
Nondumiso M
1 reviews | Active since Jun 2024
30 Jun 2024, 13:17
Bad service
I have renewed my voucher and I still have no connection for over 24 hours now and I can't even get hold of them from their number: ***. It keeps on ringing and it charges you, I recharged twice trying to get hold of them.but they never answer my call. I need my refund and I am definitely moving to another service provider
Helpful (0)
Replies (4)0
Replies (4)
Home-Connect's replyOfficial
30 Jun 2024, 13:18Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply30 Jun 2024, 13:18
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
NM
Nondumiso M's updateReviewer Update
30 Jun 2024, 13:31Can I be assisted as soon as possible because even the email address from your website is not working, my email did not go through. This is such an inconvenience. The amount of money I had to spend trying to get hold of your team...such an inconvenience
NM
Nondumiso M's update30 Jun 2024, 13:31
Reviewer Update
Can I be assisted as soon as possible because even the email address from your website is not working, my email did not go through. This is such an inconvenience. The amount of money I had to spend trying to get hold of your team...such an inconvenience
NM
Nondumiso M's updateReviewer Update
30 Jun 2024, 13:33I need to be contacted before 14:00pm
NM
Nondumiso M's update30 Jun 2024, 13:33
Reviewer Update
I need to be contacted before 14:00pm
NM
Nondumiso M's updateReviewer Update
01 Jul 2024, 10:39I would've preferred not giving a star at all. I have renewed my voucher and it's been over 2 days now without getting proper assistance. Their team always promises to get back to me and they don't. I don't want to be me name dropping but I spoke to 3 people already, I use my airtime to call them and I still don't get assistance.
NM
Nondumiso M's update01 Jul 2024, 10:39
Reviewer Update
I would've preferred not giving a star at all. I have renewed my voucher and it's been over 2 days now without getting proper assistance. Their team always promises to get back to me and they don't. I don't want to be me name dropping but I spoke to 3 people already, I use my airtime to call them and I still don't get assistance.