RM
Ramona M
1 reviews | Active since May 2020
08 Mar 2022, 21:08
Bad service
Since Home Connect took over Dash Fibre my troubles have not ended.
Firstly Home Connect failed to communicate the change in banking details and references and payment was made to to Dash Fibre.
Now it became my problem whereas they delayed to communicate the changes on time.
No im constantly get threats to disconnect my lines dispute my numerous communications.
Its really pathetic, I am really regretting having joined this company.
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Home-Connect's replyOfficial
09 Mar 2022, 08:12 Good day Ramona,
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply09 Mar 2022, 08:12
Official
Good day Ramona,
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.