BM
Bheka M
1 reviews | Active since Jul 2023
23 Aug 2023, 10:14
Bad service
They don’t care at all about their customers. Internet service hardly works. Customer service is non-existent.
What am I paying for if I only have a working connection once or twice a week.
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Home-Connect's replyOfficial
23 Aug 2023, 10:20Dear Sandile, We are sorry to hear about the difficulties you have been experiencing with our internet service. We understand how frustrating it can be to have an unreliable connection and to feel unsupported by customer service. Please know that we genuinely care about our customers and want to provide a reliable and efficient service. We apologize if we have fallen short of your expectations in this regard. An agent will be in contact shortly to assist you with your query.
Home-Connect's reply23 Aug 2023, 10:20
Official
Dear Sandile, We are sorry to hear about the difficulties you have been experiencing with our internet service. We understand how frustrating it can be to have an unreliable connection and to feel unsupported by customer service. Please know that we genuinely care about our customers and want to provide a reliable and efficient service. We apologize if we have fallen short of your expectations in this regard. An agent will be in contact shortly to assist you with your query.