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Unathi F
1 reviews | Active since Dec 2022
28 May 2024, 15:08
Bad customer service
I am going to need you guys to refund me my money! I have been requesting a password change since last week!!!
Helpful (0)
Replies (4)0
Replies (4)
Home-Connect's replyOfficial
28 May 2024, 15:11Dear Unathi, I am truly sorry to hear about the difficulty you have been experiencing with your password change request. Your satisfaction is important to us, and I completely understand your frustration. Rest assured, an agent will be in contact shortly to assist.
Home-Connect's reply28 May 2024, 15:11
Official
Dear Unathi, I am truly sorry to hear about the difficulty you have been experiencing with your password change request. Your satisfaction is important to us, and I completely understand your frustration. Rest assured, an agent will be in contact shortly to assist.
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Unathi F's updateReviewer Update
28 May 2024, 15:13Your agents are not helpful!
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Unathi F's update28 May 2024, 15:13
Reviewer Update
Your agents are not helpful!
Home-Connect's replyOfficial
28 May 2024, 15:16Dear Unathi, I apologize for the inconvenience you have faced with our agents. Your feedback is valuable to us, and we will address this issue promptly to ensure a better customer experience for you. Thank you for bringing this to our attention.
Home-Connect's reply28 May 2024, 15:16
Official
Dear Unathi, I apologize for the inconvenience you have faced with our agents. Your feedback is valuable to us, and we will address this issue promptly to ensure a better customer experience for you. Thank you for bringing this to our attention.
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Unathi F's updateReviewer Update
28 May 2024, 15:19I’m tired of your empty promises. I need my refund so I can move to an ISP that values its customers.
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Unathi F's update28 May 2024, 15:19
Reviewer Update
I’m tired of your empty promises. I need my refund so I can move to an ISP that values its customers.