TM
Tumpale M
1 reviews | Active since Apr 2023
14 May 2023, 12:29
Bad customer care
Despite several reports of unstable internet connection and empty promises to follow up this company does nothing to make sure the client is getting a service they paying for.
They will charge alot of money in the name of cancelling the contract even when they not delivering on their services.
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Replies (5)0
Replies (5)
Home-Connect's replyOfficial
14 May 2023, 12:34Thank you for your feedback, Tumpale. An agent will be in contact shortly to assist further.
Home-Connect's reply14 May 2023, 12:34
Official
Thank you for your feedback, Tumpale. An agent will be in contact shortly to assist further.
TM
Tumpale M's updateReviewer Update
15 May 2023, 12:01I am still waiting to have the issue fixed!
TM
Tumpale M's update15 May 2023, 12:01
Reviewer Update
I am still waiting to have the issue fixed!
Home-Connect's replyOfficial
15 May 2023, 12:07Hi Tumpale, apologies for the delay. Kindly expect a call from the escalations agent shortly.
Home-Connect's reply15 May 2023, 12:07
Official
Hi Tumpale, apologies for the delay. Kindly expect a call from the escalations agent shortly.
TM
Tumpale M's updateReviewer Update
15 May 2023, 17:19Was told a technician would come by today and no one showed up.
TM
Tumpale M's update15 May 2023, 17:19
Reviewer Update
Was told a technician would come by today and no one showed up.
TM
Tumpale M's updateReviewer Update
17 May 2023, 09:543 days later and we still waiting for a technician. Can you sort this out please.
TM
Tumpale M's update17 May 2023, 09:54
Reviewer Update
3 days later and we still waiting for a technician. Can you sort this out please.