Bad connection, Problem not solved, Not recommend

Hi all, I had a good experience with Home-Connect in the first 3 months after the installation. after that, it was a very bad experience. for the past 2 weeks hell broke loose! I constantly pay R788 for 50MB/25MB, but receive 9MB/7MB. I can't even work from home. Home-connect caused a big problem between me and my work. I logged 3 tickets already and now they said that the problem is with OpenServe. There are no solutions nor consistent help, lead after lead with a waste of time, really disappointed. Now I'm seating with a problem never fixed. I will not recommend them to anyone. very very bad.