BAD BAD BAD SERVICE ACCOUNT DEPARTMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have tried to sort out my account for the past two weeks. if you call them you stay on the line for at least 20 minutes, billed to your cell phone account. When eventually customer service answer, they then transfer you to accounts, and you hold for another 5-10 min before you speak to an agent. After giving up, you start demanding that account return your call, NOBODY PHONES YOU BACK, You can not log into your account on their website either. Numerous emails to accounts, also NO SUCCESS. Home Connect also bills you for a month in advance, which is fine, BUT a friend of mine had issues with her fiber in her area, she could'n use her internet for about 45 days, and HOME -CONNECT is still "Investigating". That was 4 month's ago. I am cancelling my service today. As you can see I have NEVER complained about bad service on HelloPeter before, BUT THIS COMPANY is pathetic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!