BAD, BAD ALMOST NON EXISTING SERVICE BY HOME-CONNECT

I can agree with the other complainant. PATHETIC. Signed up and they quickly accepted. (T/C say you are binded after they "accept" your order. Binded by what? Their pathetic service? An Order (Contract) works BOTH WAYS). Ever since they "accepted" the very same day they don't answer phone calls, don't reply to the tickets and they don't reply to emails for days and the only email reply to my query received after 3 days was so confusing that I can't see what they meant, talking about configuring the line and I must reboot the wifi and CPE device. I haven't even gone LIVE and I have no router yet! I want to CANCEL now they threaten me for RECOVERY FEES. WHAT recovery fees? They must just try it. Please, people, STAY AWAY!!!