SG
Shaun G
1 reviews | Active since Feb 2013
07 Aug 2024, 18:10
Awful Service
I am leaving another review in the hope that someone reads it and stays VERY far away from Home-Connect.
On the 16 May 2024, I set a post here, that since home connect migrated to AfriHost, I have been double NATted, many many many many phonecalls and promises to resolve it have come to NOTHING!
I am still being double NATted and they refuse to resolve the problem! I am disgusted.
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
07 Aug 2024, 18:23 Dear valued customer, we apologize for the inconvenience caused. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply07 Aug 2024, 18:23
Official
Dear valued customer, we apologize for the inconvenience caused. Kindly note an agent will be in contact shortly to assist.
SG
Shaun G's updateReviewer Update
07 Aug 2024, 18:28Yeah Princess called me, gave me the same story, oh and included, now I have to pay an additional fee for a static IP address to resolve this issue?! An issue you guys caused.....
SG
Shaun G's update07 Aug 2024, 18:28
Reviewer Update
Yeah Princess called me, gave me the same story, oh and included, now I have to pay an additional fee for a static IP address to resolve this issue?! An issue you guys caused.....
SG
Shaun G's updateReviewer Update
08 Aug 2024, 10:18So I would just like to add, before I post ANOTHER BAD review, same thing that has been happening for the past 3 months, technical just closes the ticket without having the case resolved. I have JUST had to open a new case... This is terrible service!
SG
Shaun G's update08 Aug 2024, 10:18
Reviewer Update
So I would just like to add, before I post ANOTHER BAD review, same thing that has been happening for the past 3 months, technical just closes the ticket without having the case resolved. I have JUST had to open a new case... This is terrible service!