Avoid Home-Connect, they won't let you cancel

Unable to cancel my service via the website after months, I instructed home-connect in a support ticket to clearly cancel my service on the 23 of June. The result was them still trying to charge me for the month of September despite me wishing to cancel since May! I cancelled the debit order, realising that Home-Connect operate much more like gangsters than a business. They flat out refuse to acknowledge the service is cancelled and even went as far as to say that I would be liable for any legal any legal cost if I didn't pay by the 23rd of September.

I rep**** with an email with supporting documents showing I asked for it's cancellation, additionally the Fibre account has been unused for 4 months with 0gb usage on record. Home-connect then ignored this email. As of today it is the 23rd of September, Home-connect haven't rep**** to the email I sent. I am assuming they have either backed down or are preparing legal action. I will update this ticket soon with their decision. Please avoid Home-Connect at all costs, by far the most shady ISP I have dealt with, their website I cancelled on several times and yet they still even after support tickets and pleas wish to bill me. Unbelievable.