AG
Anthony G
1 reviews | Active since May 2025
17 May 2025, 14:12
Avoid contracts with Home-Connect
Definitely recommend you avoid as far as possible. You will sign a 12 month "contract" that protects and looks after the service provider and not you as a consumer. They can, and do increase the agreed monthly premiums while still in your contractual period. All that they need to do is send you a mail saying that they will be taking more money before they do so. There is nothing you can do to stop this and if you decide you want to cancel your contract as a result, you will be liable to pay them fees for doing that. Rather find another provider with fixed fees so you don't end up with a 'provider' that has unlimited access to your money.
Helpful (0)
Replies (1)0
Replies (1)Home-Connect's replyOfficial
17 May 2025, 14:58Dear valued customer, thank you for the feedback, kindly note an agent will be in contact to assist tomorrow as our operating hours are between 8am to 8pm weekdays and 8am to 2pm weekends and holidays.
Home-Connect's reply17 May 2025, 14:58
Official
Dear valued customer, thank you for the feedback, kindly note an agent will be in contact to assist tomorrow as our operating hours are between 8am to 8pm weekdays and 8am to 2pm weekends and holidays.
