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Nicole

1 reviews | Active since Jan 2023

31 Jan 2023, 18:14

At first we were rea...

At first we were really happy ,when we had a problem it was attended to on time ,but now I receive a email to say after 1and a half month my premium is gone up from R298 which I initially signed up for to R368 which I'm not aware of and cannot afford ,how can this happen ,very unhappy customer right now

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Replies (1)
Home-Connect
Home-Connect's reply31 Jan 2023, 18:16
Official
Dear Nicole, thank you for your feedback. Unfortunately, the price increase is insisted by Zoom and it affects all ISP’s. We at Home-Connect have tried to keep the increase as minimal as possible. We still try to keep our pricing as competitive as possible.