LB
Lez B

1 reviews | Active since Dec 2019

12 Aug 2021, 15:23

At first it wasn’t “great” as we struggled to get my internet to work at all

At first it wasn’t “great” as we struggled to get my internet to work at all. It took a couple of days but finally got to the bottom of the issue - but once the issue was found, it was sorted out immediately. I was about to lose faith in Home Connect… however, I can definitely commend them on their service, and I haven’t had any issues since! They were phoning every day to try and fix things. Even after it was fixed they phoned me almost every hour to find out whether I was happy and things were working correctly. ? Really happy to be dealing with such professionalism and outstanding great customer care.

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Replies (2)
Home-Connect
Home-Connect's reply12 Aug 2021, 15:45
Official
Good day Lez.

Thank you for your lovely review .

Kind regards ,
Home-connect.
Home-Connect
Home-Connect's reply12 Aug 2021, 15:46
Official
Thanks for the awesome review,  Lez! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.