At First, I waited more than 10minutes for a response, and usually after a customer complains about the service, consultants tend to brush off customers losing motivation to assist, but this was not the case with Fundiswa, she called me and apologized sin

At First, I waited more than 10minutes for a response, and usually after a customer complains about the service, consultants tend to brush off customers losing motivation to assist, but this was not the case with Fundiswa, she called me and apologized sincerely and explained due to high volumes theres a delay in responses, but apologized and proceeded to assist to explain my fibre issue was related to an outage which is being worked on. I am extremely happy with the service I received. Thank you Fundiswa, stay as you are, alot of companies needs more Fundiswas to assist customers.