Assistance from DNATel was great

Dear Lillian, Thank you for reaching out to us regarding your recent experience with DNATel and your network provider. I understand how important it is to receive excellent assistance, and I apologize if you felt let down by your network provider. While I'm glad to hear that you had a positive experience with DNATel, I apologize for any inconvenience or dissatisfaction caused by your network provider. We strive to ensure that our customers receive the best possible service, and it's disheartening to hear that we fell short of your expectations. We value your feedback and appreciate you taking the time to share your thoughts with us. Our goal is to continually improve our services, and your input plays a vital role in helping us achieve that. Please let me know how I can assist you further. Best regards, Home-Connect Customer Service Advisor