TM
Thabo M
1 reviews | Active since Nov 2022
26 Jan 2024, 09:51
Arrogant service provider
I paid them R258 for fibre service in December 2023, they never delivered and handled this with absolute carelessness. Now I am struggling to get my refund,I have been sending them emails but nothing is happening.I do not see myself dealing with them ever again,they don't know what they are doing
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Replies (2)0
Replies (2)
Home-Connect's replyOfficial
26 Jan 2024, 09:58Dear Thabo, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply26 Jan 2024, 09:58
Official
Dear Thabo, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
TM
Thabo M's updateReviewer Update
26 Jan 2024, 17:10This is so funny, the response came immediately from their escalations department,and promised to get back to me "shortly"... Guess what,nobody came back to me. I guess their escalations team is as useless as their customer service team. I wonder what other clients go through ,if I have to go through so much to get a mere R250 refund
TM
Thabo M's update26 Jan 2024, 17:10
Reviewer Update
This is so funny, the response came immediately from their escalations department,and promised to get back to me "shortly"... Guess what,nobody came back to me. I guess their escalations team is as useless as their customer service team. I wonder what other clients go through ,if I have to go through so much to get a mere R250 refund