DN
Dino N
1 reviews | Active since Mar 2020
31 Mar 2020, 13:09
Appalling service and feedback
Hi
I have been following up constantly for fibre connection since last week. Their service is appalling. I am an essential staff during the lockdown period. They have assured me connection by latest Monday 30th March , however no feedback from the Operations. I called today and was told that my case has been resolved. Further delays are putting me in harm's way of the coronavirus. I have paid upfront for the service and have received nothing as yet.
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Dino N's updateReviewer Update
02 Apr 2020, 18:04Happy to say that Home connect pulled through. Lynthis and Thabisio was of great help.
The lesson here is communication between the service provider and Vumatel. It. Is also easy to blame without understanding the process.
The lesson here is communication between the service provider and Vumatel. It. Is also easy to blame without understanding the process.
DN
Dino N's update02 Apr 2020, 18:04
Reviewer Update
Happy to say that Home connect pulled through. Lynthis and Thabisio was of great help.
The lesson here is communication between the service provider and Vumatel. It. Is also easy to blame without understanding the process.
The lesson here is communication between the service provider and Vumatel. It. Is also easy to blame without understanding the process.